Hi John,
I have the same issue as lucyfone, my account numner and area reference is blank and I desperately need to get signed up to my virgin media account so I can order wifi pods to extend my bad signal. Can you please asssist?
Hi loisknowle 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the issue you're having 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
