mikeg2k
11 months agoJoining in
New contract offer not gone through
I logged on my account online last month and saw a renewal offer that i thought was too good to be true. I accepted and got 2 emails which included a pre contract and a conformation with the order reference. However the new package and price hasn't been altered on my account? I have spoken to advisors via chat and whatsapp but they have all said the new contract price hasn't gone through and the best they can offer me is a new deal that is double the price im paying now? Anyone else had any issues with this sort of problem? thanks