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Pickers2's avatar
Pickers2
Joining in
4 months ago

New contract offer not gone through from 28th October. Had order and pre-contract emails but nothing else

Signed up on app on 28th, received order and pre-contract details that have heard nothing since. Was paying 93 new offer was for 7182 so really was no brainer. Please help

  • Hello Pickers2.

    Thanks for your first post and welcome to our community.
    Sorry to hear about the delay with your new contract.

    As a rule, we tend to not be able to deal with package changes on our community.
    However as you've been waiting for quite a while, I'd like to investigate this for you.
    If you don't mind, I will need to send you a private message to pass security. 
    If you can check your logo at the top right of your screen that would be great. 
    Gareth_L