We too seem to be having an issue with our free Netflix, no email or code received and nothing showing in the my virgin app but is part of our package as just renewed. Have called several times and still nothing received. Any help would be appreciated.
Thanks
Forum TeamHi brian19541 👋.
Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with Netflix. So that we can assist you we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
