I have just joined this forum and see that a number of people have experienced the same problem I am having.
I recently took out a new contract which included Netflix but when I set it up Netflix was not included. I had a long conversation with someone at Virgin Media and was told I would receive an email within 24 hours. That was 5 days ago but no email has been received so I am still without Netflix.
I would very much appreciate it if someone could provide help.
Forum TeamHi Walks47 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear that you are still waiting for an activation email from Netflix! You should get one of these automatically when the service is first added, or a 'activation button' within your online account 👉 virg.in/myVM where you can get the service set up.
I'd like to investigate what's happened so I can help get it sorted for you. If you can please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering support.
We can return to this public thread with another update when possible. Thanks for your patience and understanding in the meantime! 🌞
