Forum Discussion

themaddoc's avatar
themaddoc
Joining in
2 years ago

Netflix Activation

I have been trying for 3 months for someone to activate my Netflix with Virginmedia. I cannot see the tab in my account and I have tried the email that was sent 3 months ago and the link does not work. 

every time I call customer services they do the same thing and say they will escalate to Netflix team. Nothing happens and I having been paying for Netflix separately despite it being included in my virgin contract. 

please can someone from VM actually help on this matter. 

    • John_GS's avatar
      John_GS
      Forum Team
      12 months ago

      Hi themaddoc 

      Thanks for posting and welcome to the community.

      Sorry to hear of the Netflix issue but please don't send unsolicited PM's in future 🙂

      I'll reply to this one though.