Forum Discussion

themaddoc's avatar
themaddoc
Joining in
2 years ago

Netflix Activation

I have been trying for 3 months for someone to activate my Netflix with Virginmedia. I cannot see the tab in my account and I have tried the email that was sent 3 months ago and the link does not work. 

every time I call customer services they do the same thing and say they will escalate to Netflix team. Nothing happens and I having been paying for Netflix separately despite it being included in my virgin contract. 

please can someone from VM actually help on this matter. 

2 Replies

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      2 years ago

      Hi themaddoc 

      Thanks for posting and welcome to the community.

      Sorry to hear of the Netflix issue but please don't send unsolicited PM's in future 🙂

      I'll reply to this one though.