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scotvoddy's avatar
scotvoddy
Tuning in
14 hours ago

Need advice about the O2 price increases and Virgin Volt deal

My wife has an O2 SIM-only pay-monthly deal [it's not a contract], for which she is currently paying £11.50 [which will be going up by £2.50 next April to £14] a month, but it gives us the Volt deals with Virgin.

So could I cancel my wife's monthly deal in January and then when my current Virgin Volt deal ends in February can I then go with Virgin for everything,i.e. the mega volt package which includes an O2 sim deal which would then save me the £11.50 [going up to £14 a month in April]my wife is paying for her current month-to-month Sim Only deal?

If you think what I'm saying is correct, does my wife have to give ex-amount of time to cancel her current month-to-month O2 SIM-only deal?

Sorry if that's a tad complicated, but I can't think of a better way to put my dilemma into words

2 Replies

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    4 hours ago

    Hi Scotvoddy 👋 Welcome to the community forum! Thanks for posting. 

    In order to access VOLT packages and deals you must have O2 Mobile services connected & linked to your VM services account. This can be any O2 number within your household - a SIM only plan (including the ones available as part of a VOLT package change), or a contract deal. O2 Sims which are included as part of a VOLT deal, are still chargeable SIM services, billed separately through O2 - linked to your VM services to access VOLT benefits. 

    You can read a bit more about VOLT here 👉 https://www.virginmedia.com/virgin-media-o2 

    It's worth speaking to O2 about available SIM only offers as we can't offer support with sales or O2 services via this platform. You can reach them via 👉 https://www.o2.co.uk/contactus  📲8002 from an O2 mobile or over 📞 0800 977 7337 from a landline.

    Hope this helps! 🤞 All the best. 

    • scotvoddy's avatar
      scotvoddy
      Tuning in
      3 hours ago

      Hi, thank you for the reply. So, as it stands at the moment, I have the Mega TV deal, Plus Speed Upgrade through Volt to 1GB, plus some add-ons.

      So, instead of my wife paying for a separate O2 non-contract monthly, could she get an O2 SIM only through our current deal at no extra cost to the current deal we have now, which lasts till February next year and then she would be able to cancel her other non-contract monthly SIM deal that she has with O2 at the moment? 

      Any advice would be greatly appreciated.

      Thank you