Forum Discussion

SFox2017's avatar
SFox2017
Joining in
31 days ago

My Virgin Media bill is a different amount than my contract

I signed a new contract back in January which stated that my bill would be £56 per month.

However since then my bill keeps coming through as £60.20.

Why am I being charged more than my contract states?

2 Replies

  • Hi SFox2017 👋 welcome to the community forum! Thanks for posting. 

    Sorry to hear these concerns about your billing and package price. We'd need to take a closer look at the account to see what's happening and offer further support if needed. 

    Please keep an eye on your Inbox 📩 in the top right corner of the page for a PM offering support. 

    Thanks for your patience in the meantime! 🌞