Forum Discussion

DaveyV's avatar
DaveyV
Joining in
5 hours ago

Moving Router

Hi

i would like to re site my router, currently on top floor of my house. I would like it re sited on the ground floor.

Please can I organise an engineer visit.

Thanks

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person
    4 hours ago

    Hi DaveyV​ 

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.