ja320
5 days agoJust joined
Moving House & New Contract
Hi, I've just moved house last week and used the self-install form. My internet is working fine at the new place, but my account is showing a new contract of 18 months.
I was out of contract and haven't made any changes, and the self-install page does say I'd keep my current contract.
Is this just an error showing on my account, or is there something that needs changing to show I'm not in contract anymore?
Thank you!