What to do when we move house?
I'm really worried after reading some of the horror stories here...we are moving house, we thought it was going to be further into the future but our buyer wants us to move early December - how will it work? We really can't be without our broadband, so how do we make sure it will all be ok? Do most people's moves go ok and those here are the exception, or should we expect trouble, or even switch provider?! I thought we would just take our hub and plug it in at the new house. No idea about tech, but I really need it to work. (I've no idea where to post this, it doesn't seem to suit any of the choices...)
Have you reviewed the info here?
https://www.virginmedia.com/help/moving-home
No one on here can give you any guarantees that will be worth anything as each home move will have different variables to consider which might affect how easy/difficult it is to set up a VM connection.
Do you know if your new home has an existing VM connection or whether a new cable will need to be installed?
Do you know if the current occupiers of your new home are currently VM customers?
One assumes (in hope) that the topics on here, where it has all gone wrong, are a small percentage of VM's installation turnover.