Forum Discussion

kenny75's avatar
kenny75
Just joined
13 hours ago

Moving home

Hi I'm in the process of moving home from the postcode checker Virgin media is available at the new address but I don't believe cables run from the box to the street and from the street to the property,the property is approx 50-60 feet away from the path and is totally block paved with no grass or fence,what alternatives if any are there to get fibre to the property? As it's going to be a big job to lift the paving which in all fairness after the mess they made of my lawn on a previous install I'd rather they didn't! My contract is up in April and I'm unsure if I'm going to continue with virgin,would they go to all the hassle of installing for 3-4 months. 

house move

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    2 hours ago

    Hi kenny75 👋.

    Thanks for reaching out to us and welcome to the Community Forums, with house moves they can be complex or easy depending on factors. So that we can take a further look into this we would need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina