Moving Home with broadband services issue - Fraud
I have contacted web agent for moving home with my current broadband service contract. The web agent was created another contract 18 months to me. Is it weird?
Forum Discussion
2 Replies
- Alex_RM
Forum Team
Hi stanleyhoyw75,
Thanks for posting and welcome to our community 😊
Sorry for any confusion regarding the contract and the move.
Can you confirm if you're continuing the same package into the new property, or have you made changes?
Alex_Rm
Just to add to this - Virgin media did the exact same to me and played dumb when I stated I didn't want a new contract.
