Y1ANN1
12 months agoJoining in
Moving abroad and ending contract
Hi Joseph_B, my employer is relocating me & my family to the USA on a one way assignment. We will be moving out of our house on April 24th. We have been loyal customers with Virgin Media for over 10 years. Given the exceptional circumstances I expected VM to waive any cancellation fee but instead I am being told that I must pay around ยฃ940 for the outstanding term of the contract. I personally find this shocking and insulting give how long we have been with VM. A terrible way to leave the country and a horrible "farewell and thank you for your custom" from VM. Is there anyone at VM that could help waive this extortionate cancellation fee?
[MOD EDIT: Post split to create own thread]