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Lynnw75's avatar
Lynnw75
Joining in
2 years ago

Moved house and cant set up new account on the app

Hi moved house and got a new account number but when I go on the app its the old account number and cant set up for new account 

  • Hey Lynnw75,

    Welcome to the community and thanks for taking the time to post here on the forums.
    I’m sorry to hear of the issues that you’re having with your new online account after your house move. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L