Em6
9 months agoJoining in
Moved house account not linked
Hello, I moved house in April, and transferred my services from my old address to my new one, and kept the same package but hot a new account number. I now have a new account number, but the old account nunber is still connected My VM account so i can't see my new bills only the old ones from my previous address. I have contact VM several times, and been told they need to do a Move & Transfer, but every time I contact them, I’m told they’re working on it, but nothing’s changed