Forum Discussion

MaryPoppinsBag's avatar
MaryPoppinsBag
Joining in
2 years ago

Missing complaint

I logged a complaint in November using the online page - received a case number but no acknowledgement or follow up.  My Cases is a broken link so I can't look there to see if the complaint still exists and I can't get through on the phone because I can't remember my memorable word.  I'm losing the will to live here...

  • Hosay299's avatar
    Hosay299
    Fibre optic
    2 years ago

    one of the staff will help they may ask for a direct message so they can check it for u

  • Martin_N's avatar
    Martin_N
    Forum Team
    2 years ago

    Hi MaryPoppinsBag,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear about what happened with your complaint. 

    I am more than happy to take a look into this for you. 

    I will private message you now to confirm your details. 

    ^Martin