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zoefrancesca's avatar
zoefrancesca
Joining in
11 months ago

Memorable word reset

Hello,

 

I am trying to reset/ recover my memorable word. I have followed the instructions on other posts, however, when I go to my account details as instructed there is no option to change my telephone security details. The only options on this page are to reset my password and my communication preferences. can anyone please advise? Thank you.

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  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    11 months ago

    Hi zoefrancesca,

    Thanks for posting and welcome to our community  ðŸ˜Š

    Sorry to see you've had some issues resetting your memorable word, so I can help I've popped you over a private message.

    Alex_Rm