Jarka
6 months agoJust joined
Memorable word not recognised
I received a bill with an incorrect information. I tried to get through the customer service. I set up my memorable word last week and remembered it. I called the Customer Service yesterday. Whilst going through the secure character check, it failed every time. Then I changed it in my account and failed again !
Any suggestions as to how I can speak to someone in person about my incorrect bill without failing to key a correct memorable word? Thanks