guymbo
4 months agoJoining in
Making Manual Payment And Direct Debit Taking Same Amount
I manually paid the exact amount labelled on my Virgin Media bill due October 14th into my account on October 10th, but the morning of October 14th, I was charged directly out of my Direct Debit account for the same amount again for that bill.
The bill says it has been paid with the amount taken from the Direct Debit, but the credit for the amount paid manually remains on my account. Will these funds be used when my next bill arrives, or will it charge my Direct Debt again instead and not use the manual payment money?
If it will in fact charge my Direct Debit again, is there a way for me to get a refund for the manual payment?