Anne1940
10 days agoJoining in
Made Web payment 11th March but not showing
Hi there,
I made two webpayments of £60 on 7th and 11th march but only the one from the 7th is showing on my account.
I have since made 2 more payments of £70 and £7 the past couple of days but my account is still showing I owe. The £60 payment I made on 11th march isn't showing in the list of payments received.
I have the email confirmation and shows on bank statement as cleared.
Tried virgin live chat but sends me round in circles can't get hold of an agent.
Thanks
Anne