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Pamb56's avatar
Pamb56
Joining in
9 months ago

Leaving

I’m finding it impossible to get through to talk about cancelling my contract. No live chat, cut off on the phone  what can I do?

  • Hi Pamb56 👋 Thank you for your post and welcome to the Virgin Media Community 😀

    We're sorry to hear you're thinking of leaving us and about the problems you've been having getting through 😔

    Advice on the different ways to cancel a contract can be found in this article here

    However, in order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel