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DCFC79's avatar
DCFC79
Dialled in
7 days ago

Leaving Virgin

Ive informed Virgin of my intention to leave (this was a hard task I tell you despite stating what I wanted) Ive had the letter about returning the kit so will I receive packaging to return the kit ?

  • Yes, Virgin Media will send you packaging to return the kit. According to their help page How to return or recycle equipment | Virgin Media Help, they provide a returns box with all the necessary materials, including brown paper bags, a spanner, and a termination cap. If you haven't received the packaging yet, it might be on its way. If there's a delay, you can fill out an online form to request the packaging again.

    • DCFC79's avatar
      DCFC79
      Dialled in

      Thankyou, I shall jeep an eye out for it, should be here soon.