Leaving does work - or the threat of it does
Been with Virgin for 11 years. Had many discounted prices over the years. Was paying £99 a month for three boxes, Mega TV, UHD, 500 meg, etc etc. Went up to £165. I tend to ring at contract end and they give me a good deal. Not this time, the lowest they would offer was £136. Looked into Sky Stream, all in for £70, although admittedly not as fast BB, but what the hell. A change is as good as a rest, etc etc.
Didn't cancel straight away, had a word with the wife, decided we would finally leave. Got back on chat, despite them trying to persuade me otherwise with "deals" that were still double the Sky price I finally did it. Felt liberating in a way.
Got a call this morning from Virgin. Said they didn't want me to leave, etc etc. To cut a long story short, got everything for £70 for 18 months. Very pleased with that.
Amazing really. Shows what they can do, when you actually do press the button and cancel your contract.