Forum Discussion

cjowowxd's avatar
cjowowxd
Joining in
10 months ago

Kit Not Arrived

Ordered Gig1 Fibre Broadband with an estimated delivery of 08/04/24 its been over 2 weeks and still not heard anything since the initial order confirmation. I have not even been given an account number yet to follow up my order.

  • VM-Jon's avatar
    VM-Jon
    Problem sorter

    Thank you for reaching out to us here, welcome to the community.

    I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so please check out the little envelope icon in the top right hand corner of your screen for a private message from me

    Thank you

    Jon