Forum Discussion

Greggy's avatar
Greggy
On our wavelength
10 days ago

items returned

afternoon my faith in virgin has not surpassed very poor  ive closed my account returned all kit in 1 box youve got it back but beyond belief not your now saying you only got the main tv box and modem not the 2nd tv box  it really does beggar belief just how rubbish the whole thing is if anyone can  be bothered to contact vm and sort out ill be surprised im so glad ive left not expecting any help from the team ad ex customer

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    10 days ago

    Hello Greggy,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your equipment return. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L