Forum Discussion

MarcBee's avatar
MarcBee
Just joined
3 days ago

Is the account page/website broken at the moment?

Ive tried multiple times to open my account on every browser available to me (safari, chrome, firefox) all i get is rapidly opening pages that i can only see in the address bar and then an oops error page after about a minute of the quick flickering, the google chrome is literally a fresh install just to try as its not a browser i use and it acted the same as safari and firefox 

4 Replies

  • Hey MarcBee, thank you for reaching out and we are sorry to hear about your account issue, also a very warm welcome to the community.

    Please can you try and use Bing for the time being, or have you tried this before?

    This should allow you to access it for the time being.

    • MarcBee's avatar
      MarcBee
      Just joined

      Bing? bing is a search engine how will this help me fix this issue?

  • if you mean microsoft edge browser ive just tried it and it reacts the exact same way every other browser reacts with fast flashing of screens and then an error saying oops! were sorry this page isnt loading

    so ive now tried every browser and im still unable to login to my account, now what do i do?

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team

      Hi MarcBee 

      Thanks for coming back to the thread.

      I'll send you a PM now to help further.