Forum Discussion

gurpswu's avatar
gurpswu
Dialled in
26 days ago

ipad offer - not received

signed up for gig 1 offer in june. installed on the 21st of june.

still no email from courier for dispatch of the ipad.

please advise

9 Replies

  • i received the attached email as confirmation after placing my order.

    i ordered the bundle.

     

    • Robert_P's avatar
      Robert_P
      Icon for Forum Team rankForum Team

      Hello gurpswu,

      Sorry to hear you're still awaiting the delivery of your iPad gift from your order. We appreciate you letting us know via the forums.

      There is specific help here for gifts, in it there is specific information for the order you mentioned. If your gift is an iPad, purchased as part of a Mega Volt bundle promotion, please contact TLC by emailing myreward@tlcrewards.com 

      • gurpswu's avatar
        gurpswu
        Dialled in

        i've already done that on the same day i opened this thread. i emailed them. no response. when will you be escalating this?

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    Well you certainly deserve that iPad. Your monthly bill will be £209.50 before Christmas next year! 

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    The offer says you have to wait 55 days.