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Robfshaw's avatar
Robfshaw
Joining in
6 months ago

Impossible to switch to ebilling

I cannot switch to ebilling. I have been on the phone to Virgin and they can't do it either. I've tried everything on here and googled for hours. Please get me out of this con of  £1.75 a month.

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    6 months ago

    Hello Robfshaw,

    Thanks for your post. We can see you're already in a private message with a colleague. Please don't worry we'll make sure everything is resolved for you.

    Gareth_L

    • Candrew's avatar
      Candrew
      Just joined
      6 months ago

      Hi - Can I also have this changed please? The instructions online are incorrect and I'm getting nowhere trying to contact virgin via the chat function.

      • Akua_A's avatar
        Akua_A
        Icon for Forum Team rankForum Team
        6 months ago

        Hi Candrew 

        Welcome to our community forums and thank you for your post.

        We can see you have already messaged on another thread. Please respond there and we will do our best to help 🙂

        Thanks,