Forum Discussion

Havoc27's avatar
Havoc27
Just joined
2 months ago

I paid the minimum amount to restart services at 12am, yet I am still awaiting for my services to return.

I owed £97 and I paid the minimum amount of 48.50 to restart services but now it keeps asking me for £1 to restart services and I’ve done this now 3 times. Yet still says to pay £1 to restart services. I work from home and need the services back up before 7:30am. 

Help
  • Matthew_ML's avatar
    Matthew_ML
    Forum Team
    2 months ago

    Hey Havoc27, thank you for reaching out and a warm welcome to the community, I am sorry to hear you have been cut off due to a none payment.

    Once a minimum payment has been made this can take up to 4 hours for the system to catch up.

    Have you come back online yet?