damianmamak
9 months agoJoining in
I need to update my phone number
I recently became a virgin media broadband customer, when creating the account i have used my current phone number. For some reason you guys decided to ignore that and use the phone number that i have used 5 years ago when I used your mobile service. Due to this I have missed installation appointments and your website where you give the ability to edit the phone number, does not work and will not accept the change.
Can you update the phone number on my account to the correct one that has been specified when signing up and not some old number.