Got approved for services on 15/12/2024 and I’ve been billed £96 for two months worth of services 08/02/2025 I have not had could someone please contact me and assist with this please as I refuse to pay for somthing I have not had
Hello Hannah350.
Thanks for your first post and welcome to our community.
Sorry to hear about the issue you've faced with your account.
We'd love to take a look at the double billing for you, Can we first ask if you've managed to speak with our team on the contact options below?
150 from a Virgin Media Landline or 03454541111 from any other phone, out using our WhatsApp: 07803089684.
If you have already done so and got no help, please let us know.
Gareth_L
