Forum Discussion

Pete_newtovm's avatar
Pete_newtovm
Just joined
3 hours ago

I can't update my Brodband settings

I've recently joined VM and have installed the management app on my phone but when I try to update the Broadband settings I get  'Oops something went wrong at our end' message continually.

The same thing happens when I try to access the controls from my laptop.

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    3 hours ago

    Broadband configuration can be done via the Hub's admin console 192.168.0.1 with the admin (settings) password on the bottom of the Hub.

    The Connect app should work eventually, as it needs a couple of days to sync your details with the VM database backend.