Hub 3 Red power light
HI, a few days ago my power light turned red, i have done a reset and turned it off for a while and then on again but the light is still red.
Please can you assist?
Thank you
Forum Discussion
4 Replies
If it is a Hub 3 and the red LED persists after a pinhole reset, the Hub should be swapped out. This red LED is the overheat warning and should be working correctly. If you wait here a couple of days a VM Mod should pick this up and discuss directly with you.
- Deepak_S
Forum Team
We’re really sorry for the issues you’ve experienced Mellons4fun. We completely understand how concerning it is to see the power light turn red. If the hub is overheating, please unplug it and keep it switched off for now. We would consider this an urgent matter, so if it is okay with you we will move this to private message?
We’d recommend arranging an engineer visit to get this checked properly. We can book this for you, but we will need to go through security first.
Thank you for letting us know – we’ll make sure this gets resolved for you as soon as possible🙂
I look forward to you contacting me
- Martin_N
Our apologies for the delay. A message will be sent now.
^Martin
