how soon is too soon to request new 18 month contract?

Thanks for reaching out to us phammond2 and welcome back to our Community Forums!

We would advise that there isn't a best time to request a renewal as such, but when customers are out of a contract they would have a stronger negotiating position as there would be a desire to ensure that customers who can leave without penalty are retained.

In the case of getting a new customer deal re-added or matched is not something we can guarantee or endorse as new customer deals once expire cannot be re-issued to an existing customer.

Thanks,

David_Bn

Prices change from day to day, but you are highly unlikely to get the same price as a new customer. If you leave there is a 90 period before you can apply for a new connection. Remember if you are offered a ‘deal’ it is valid just for that instant, you cannot go away and think about it. Next time you enquire it’s most likely that you will be offered a higher price.