Forum Discussion

Barquentine's avatar
Barquentine
On our wavelength
5 hours ago

How much am I paying for TIVO?

I have broadband, phone and TIVO. I want to find out how much I'm paying for each indiviual component but am finding it impossible to extract this information. How do I do it?

4 Replies

  • Hi Barquentine, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having issues getting a price for the individual items on your account. This isn't something we provide as you take a bundle service, you only get a bundle price. 

    Apologies for any inconvenience. 

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    Over many years, I've found VM pricing to be "how long is a piece of string".  Out of contract pricing is too high.  Then you have to dance around with Retentions to get anything half decent.  To this end, I've left twice, gone elsewhere, and came back on Black Friday deals for new customers.  I will most likely leave again when my contract is up.  The lack of transparency and huge variations we see on these threads for similar packages is quite frightening really.

  • Mr_K's avatar
    Mr_K
    Knows their stuff

    I doubt 2 customers pay the same. VMs prices are as transparent as mud. Its all about getting as much out of each individual they can, and tieing them into contracts.

    When  I first started with cable there was a published table of prices, you knew exactly what you"d pay for what combination of services. Obviously not in VMs interest to do this, and be transparent about pricing

     

     

  • jpeg1's avatar
    jpeg1
    Alessandro Volta

    You can't. Contracts are sold as a bundle, not a priced list.