Forum Discussion

EmJ1's avatar
EmJ1
Joining in
2 days ago

How do I speak to an agent??

I’ve attempted to contact VM several times to discuss my account and cannot get through to an agent. It is so frustrating! Does anyone have a solution to this please?

2 Replies

    • Try at 8am when the lines open.
    • Wait up to several days for a reply on here.
  • Hello Emj1

     

    Sorry to hear of the problems getting to speak to a member of the team to discuss your query or concerns, we understand the frustration this can cause and appreciate you raising it with us via the forums.

     

    We have these contact methods, which team were you looking to speak to and what the query is in regards to?