Forum Discussion

panagia2005's avatar
panagia2005
Just joined
19 days ago

How do I cancel before installation date

I signed up on Monday for broadband and tv but I want to cancel the order. nothing has been installed yet, how do I cancel without having to hang on the phone for hours ๐Ÿ˜€

Thanks

  • Hi panagia2005 ๐Ÿ‘‹ Welcome to the community forum! Thanks for posting. 

    Sorry to hear you are looking to cancel the order. You should be able to do this via our Pre-install team on ๐Ÿ“ž0800 052 1734. 
    I will also send you a PM to confirm a few details and take a closer look from our side. Thanks for your patience and co-operation in the meantime!