Cancel contract before it starts?
Not sure where else to post this, hopefully someone here can answer.
I've signed up for a new contract that starts in a few months but I think I might have been to hasty when agreeing to it and could use more time to think about it.
I was just wondering if I cancelled it now but decided to sign up again in a few months, would I be excluded from new customer offers?
Live chat is saying yes I'd no longer be considered a new customer. But I've also been told by some employees I know no, I'd still be eligible for new customer deals as the contract hasn't officially started yet.
So who is correct?
Good evening Steve_French
Thanks for posting and welcome to the community.
If the services have not been activated, then it's a pending install. So if you cancel that, you're simply choosing to not go ahead with the install, thus no account.
You'd then be classed as a new customer if you decided to re-order.
