Forum Discussion

Code360Ltd's avatar
Code360Ltd
Joining in
4 months ago

Hi Forum Team, 

I renewed my out of contract package online in the my Account upgrade area where the message clearly says 'Renew without losing anything' or words to that effect (I can no longer see this message obviously"). I renewed my package and then I have found that TNT sports has been removed, In reality, I would've been better not renewing at all and just keeping on the current price as that included TNT sports and I wouldn't have signed into another 18 month contract. Please can you look into this for me.

Thanks

Kevin

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    4 months ago

    Hi Code360Ltd thanks for your post although we're sorry to hear of your concerns.

    If you want us to look into this for you, I'll send you a PM so I can investigate further.

    Please expect this to arrive shortly and respond directly when you can!
    Many thanks