Forum Discussion
- Beth_GForum Team
Hi there
Thanks for your post, welcome to the Community Forums!
I'm sorry to see that there has been an issue with your package price and for the experience you've had trying to get this sorted. I can see what you mean with the pricing and charges, that does look odd.
I'd like to have a look into this with you. I've sent you a PM, have a look out for it😊
Thanks,
- MarkMunty1973Joining in
thanks I have replied and attached the photos again has they have been removed from the post
Mark
- MarkMunty1973Joining in
- MarkMunty1973Joining in
I have posted the pics again with account numbers removed as requested
I have heard nothing from anyone
can someone help and tell me where I can go to to complain - I just keep having the telephone put down on me - was on a call for nearly 2 hours today and just kept being moved from department to department then phone goes dad
- jpeg1Alessandro Volta
When you go to MyVirginMedia, what does your contract there say?
Complaints: https://www.virginmedia.com/help/virgin-media-complaint
- MarkMunty1973Joining in
this is my contract on virgin media account online
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