Hi, I also have the same issue, trying to get hold of some old invoices (don't need any details) from a few years ago. Online chat wasn't helpful as given the solicitor line and also had issues verifying the account. If you could drop me me a message I would be very grateful.
Tim
Forum TeamHello Tim_Mnn,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to get old invoices from your account. If you haven't been able to pass account security the team wouldn't be able to help as you are requesting information be sent to you, we're not able to do this without security being passed. We would also need to pass account security here with us to do this. How far are you looking to go back with your bills? We're only able to provide bills back to a maximum of 18 months ago.
Kind Regards,
Steven_L
