Forum Discussion

StevePat52's avatar
StevePat52
Joining in
1 year ago

Free Netflix Standard

I have free Netflix Standard on my new contract for the first time, but have not received an email with instructions on how to activate it. If I try via the app, it says it will charge me £10.99!

3 Replies

  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    1 year ago

    Hi StevePat52,

    Thanks for posting and welcome to our community.

    Can you confirm if you've checked your spam inbox for the email?

    When you sign into your My Virgin Media account, do you have a Netflix tile to register that way?

    Alex_Rm

  • StevePat52's avatar
    StevePat52
    Joining in
    1 year ago

    Hi Alex,

    Yes, of course I’ve checked my spam inbox. There is also no tile in My Virgin Media account.

    • Alex_RM's avatar
      Alex_RM
      Forum Team (Retired)
      1 year ago

      Thanks for confirming StevePat52,

      So I can get a few more details from you, I've popped you over a private message.

      Alex_Rm