Forum Discussion

Lorigh2000's avatar
Lorigh2000
Just joined
27 days ago

First Engineer says cable from pavement to house is broken, second one says no. Not service still!!!

Don't know whether there is communication problem between engineers, or who's right or wrong. Second engineer just fixed some cables, didn't check if it's work, didn't tell anyone and disappeared. No wifi for the a week until the holiday. 

bad service
  • Sabrina_B's avatar
    Sabrina_B
    Forum Team
    27 days ago

    Hi Lorigh2000 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear that you do not have any service. So that we can assist, if you are available today, please check your private messages under the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina