rubysd1999
5 months agoJoining in
Extended my contract - charged £35 activation fee?!
I extended my 18 month contract with Virgin, and agreed a slight change in price, no problem.
But I just got charged an extra £35 for an activation fee when nothing new was activated?! And this was not mentioned to me at any point in the whatsapp conversation I had regarding my contract extension.
I've been trying to get through on whatapp and on the phone to speak to someone but it's impossible.