Forum Discussion

andy261's avatar
andy261
Tuning in
2 months ago

Eurosport

my package has Eurosport now its moving to Tnt,so now I will have to pay another £12-14 to watch cycling even though my package contract does not finish until march 26, if I dont get eurosport my package price should be reduced.

  • Hi andy261

    Thanks for your post.

    The decision to close the channels and move Eurosport content to TNT Sports was made by the channel provider.

    Some Virgin TV packages already include TNT Sports, and for those that don’t, you can choose to add TNT Sports should you wish to. 

    • phammond2's avatar
      phammond2
      On our wavelength

      Hi Beth, why are some customers being offered TNT Sports for free until their contract ends and others like myself who watch the snooker are getting nothing?

      • Tony-brown's avatar
        Tony-brown
        Tuning in

        When my contract ends I will definitely cancel after not getting TNT free as the only reason I signed up for my package was for Eurosport. 

    • andy261's avatar
      andy261
      Tuning in

      TNt should of let existing customers have it free until there Virgin contract runs out I feel Totally conned why should I have to pay another £18 for something I already had.

      • Gareth_L's avatar
        Gareth_L
        Forum Team

        Hello andy261.

        Thanks for your post. We can assure you if this was possible then we would have done that already.

        It wasn't our choice to remove Eurosport as this has been taken off all providers.

        We can have a look at your package and cost though to see if we can do anything to help.

        If you don't mind, I'll need to send you a private message to pass security. 
        If you can check the envelope at the top right of your screen, that would be great. 
        Gareth_L
         

         

         

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Channel bundles can vary during your contract. So VM can add & remove channels at any time without the price changing.

    Quest will be showing more cycling content going forward.

  • vander18's avatar
    vander18
    On our wavelength

    I guarantee not all eurosports will be covered on tnt thus a further subscription to discovery + will be required. 
    just another thieving mechanism by providers to drain customers of cash 

    • japitts's avatar
      japitts
      Very Insightful Person

      just another thieving mechanism by providers to drain customers of cash 

      Virgin Media did not close these channels, Warner Bros Discovery did.

      VM can only carry channels that broadcasters provide.