Error in disconnecting my service
My account was not closed on the date agreed by virgin media so I did not get the agreed credit payment
Forum Discussion
1 Reply
- Nathan_B
Forum Team
Hi there sheila_w 👋 Welcome back to the forum and thanks for your post 😊
Sorry to see that your account was not closed on the agreed date. I'll be happy to take a look at this for you to find out why this has been the case. I'll send you a PM to confirm some details so this can be done.
Regards
Nathan
