DEForsyth
3 days agoJoining in
Equipment returns
Hi, does anyone have any knowledge about equipment returns at the end of my contract? Virgin info is limited.
I’ve been sent 2 terminators. Where should they be attached? I try to attach one to the RF in/out socket in the pic on the wall box. It won’t attach and just falls off. Suspect I may need another part (like the socket next to it which has a terminator on it) to then add the terminator to? The original cable comes from there and eventually comes to a splitter which does have two parts where I could add the terminators but it looks pretty messy in the room.
What cables do Virgin expect you to return (in addition to the key equipment). I’ve no idea what are mine and what are theirs now.
Thanks