Hi,
I received a message today stating a charge of £40 will be added to my account as you have yet to received my router - and that I am to arrange for it to be collected.
I returned this router a few weeks ago at a local yodel collection point.
Could someone please get in touch to resolve this matter as soon as possible.
Many thanks!
Hi there Nesbo
Thank you so much for your post and welcome to the community forums and welcome to the team!
I am so sorry that you have faced this issue with your bill and the returned router, I'd be more than happy to take a closer look via a private message.
I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
