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Alex282's avatar
Alex282
Joining in
12 months ago

Entered wrong email for VM

Entered 1 wrong character on my email now can't change it cause the account number is linked to it, can't log on because it hasn't been verified, can't message Virgin support because the QR code takes you on an endless loop to the help page which has no solution for this problem, can't email virgin because they dont have one and cant call virgin because they dont have a number

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    12 months ago

    Hi Alex282 

    Thanks for posting and welcome to the community. We don't have a email address but the numbers are 150 / 0345 454 1111.

    I'll send you a PM now to assist further.